Franz Müller

Position: Project Manager
Company: Alpenbau GmbH
Location: Munich, Germany

Gesamtbewertung (Overall Rating): ⭐️⭐️⭐️⭐️⭐️

Comment: Five-star experience from start to finish. High-quality windows at a competitive price.

Produktqualität (Product Quality):

Fensterprofile (Window Profiles): 5/5 – The window profiles exceeded our expectations in terms of material quality, durability, and stability.
Isolierung (Insulation): 5/5 – Excellent thermal and sound insulation properties, enhancing the energy efficiency and comfort of our buildings.
Verglasung (Glazing): 5/5 – The glazing provided exceptional clarity and energy efficiency, contributing to a brighter and more sustainable environment.
Oberfläche (Surface): 5/5 – The surface finish was flawless, scratch-resistant, and easy to maintain, ensuring long-lasting aesthetics.
Einbau (Installation):

Professionalism of installation team: 5/5 – The installation team demonstrated professionalism and skill throughout the process.
Cleanliness of worksite: 5/5 – The worksite was left clean and tidy after installation, with no mess or debris.
Timeliness of completion: 5/5 – The project was completed within the agreed timeframe, allowing us to meet our deadlines.
Damage-free installation: 5/5 – The installation was carried out smoothly, with no damage to the windows or surrounding structures.
Kundenservice (Customer Service):

Communication clarity and promptness: 5/5 – Clear and prompt communication from the initial inquiry to final delivery.
Helpfulness and responsiveness of staff: 5/5 – The staff was extremely helpful and responsive, addressing all our queries and concerns promptly.
Issue resolution process: 5/5 – Fortunately, no issues arose during the process, but I am confident they would handle them efficiently if they did.
Preis-Leistungsverhältnis (Price-Performance Ratio):

Value for money received: 5/5 – Excellent value for money considering the high quality of the product and service provided. We are extremely satisfied with our investment.